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Hotline of the Ministry of Education and Science for students and their representatives

2 Nov 2023

The Department of State Youth Policy and Educational Activities of the Russian Ministry of Education and Science informs that multi-channel hotline telephone numbers are available to answer questions from students and their representatives.

Channel One: +7 (800) 222-55-71, ext. 1. Is for legal and social protection of university students. You can use it to get clarification on the following questions:
  • implementation of the students' rights in terms of the educational process, passing intermediate and final certification; issues of transferring students between educational organizations, including in the event of termination of a license or accreditation; issues of payments from the scholarship fund and material support, payments to certain social categories;
  • issues related to the provision of places in dormitories and the procedure for living there; issues of issuing documents on education, issuing duplicates of documents, apostilling and nostrification of documents;
  • other issues related to the procedure for training and the implementation of students’ rights.

Channel Two: +7 (800) 222-55-71, ext. 2. Is for counseling on the following questions:

  • psychological anxiety;
  • problems in interpersonal and family relationships;
  • emotional stress during study;
  • individual psychological difficulties.